Chase Idleman

Chief Executive Officer

The Art of Accepting Help While Staying in Control

For many people, aging introduces a quiet paradox. The desire to remain independent often collides with the reality that, at some point, support becomes helpful. Too often, accepting help is interpreted as a loss of control rather than what it truly can be: a way to protect independence for longer.

I’ve seen both sides of this firsthand through my grandparents.

On my mom’s side, my grandparents were entrepreneurs. They owned a popular barbecue shop in Dallas, Texas, worked hard, stayed engaged, and defined themselves by what they built together.

On my dad’s side, my grandparents were farmers who aged in place on their land, living the rhythm of a life they loved. They were married for seventy six years, raised a family, and lived what most would call a full and meaningful life.

Eventually, aging introduced constraints that could not be ignored.

One of the hardest days I remember was when my grandparents sold the farm after a lifetime in one place. My dad’s parents moved closer to an assisted living community, not because they had lost their will or identity, but because being closer to support allowed them to stay connected, safe, and together longer.

While difficult, it was the right move. They remained in control of the decision, with a support system around them.

That experience deeply shapes how I think about aging, dignity, and autonomy today.

At Arlow, our mission is to personalize and reimagine how we age so we can live longer, fuller, and more connected lives. Accepting help is not a contradiction to that mission. It is central to it.

Independence Is Not the Absence of Help

More than ninety percent of adults over age sixty five say they want to age in place. For most people, independence means staying in their home, making their own decisions, and maintaining a sense of purpose.

At the same time, nearly eighty percent of older adults live with at least one chronic condition, and many manage multiple. The need for support is not a failure. It is a normal part of the aging journey.

The challenge is that support has traditionally arrived too late and without choice. Crisis driven systems often remove agency at the moment it matters most.

Longevity science has evolved significantly in recent years. The focus is no longer only on lifespan, but on healthspan and the quality of years lived with physical, cognitive, and emotional well being.

Research shows that social isolation increases mortality risk at levels comparable to smoking and obesity. Older adults who feel disconnected are more likely to experience depression, cognitive decline, and hospitalization.

My grandparents understood this intuitively. Whether running a business together or farming side by side, connection and family were foundational. When circumstances changed, staying close to family and services preserved that connection.

Control Comes From Design

In AgeTech, we are often asked what problems we are solving. Loneliness and disconnection consistently rise to the top, alongside the need for support that does not compromise independence.

The data is clear. Outcomes improve when older adults can choose who is involved in their care, what information is shared, and how support shows up in their lives. Tools that empower decision making consistently outperform those that simply monitor or manage.

This belief sits at the center of Arlow’s mission. We focus on enabling support through thoughtful design across health navigation, proactive safety, emotional well being, and preserved independence.

Accepting help becomes empowering when it is intentional, transparent, and centered on the individual.

The Cost of Doing Everything Alone

Family caregivers provide an estimated fifty billion hours of unpaid care each year in the United States alone. Many do so quietly, without structure, visibility, or support. The result is burnout, strained relationships, and negative impacts on work and health.

Just as people use technology to manage finances or health, the next generation of AgeTech helps individuals orchestrate support without giving up control. It allows older adults to remain at the center of their lives while staying connected to the people and resources that matter.

This is what we are building at Arlow.

Accepting help can be:

  • A strategic decision

  • A way to stay independent longer

  • A way to protect dignity, relationships, and purpose

My grandparents lived full lives not because they avoided help, but because they chose it thoughtfully when the time came.

A New Narrative for Aging

The idea that independence requires isolation is outdated. Data, lived experience, and common sense all point to the same conclusion. People live better and longer when they remain connected and supported on their own terms.

The art is not avoiding help.

The art is accepting help while staying in control.

That is intentional longevity.

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